FAQ
Spørgsmål, overvejet.
What is included in each box?
One Portuguese wine, one Portuguese PDO cheese, one exclusive ceramic azulejo, one sealed collectible letter, one premium presentation box, one opening guide and one QR code with a curated Portuguese music selection.
Can I choose the wine?
Yes. On every edition you can choose between Quinta D’Amares Alvarinho, Duas Quintas Reserva Tinto 2023, Ramos Pinto Porto Tawny 10 Anos — Quinta de Ervamoira or Soalheira Old Tawny 20 Years, subject to availability.
Is every edition different?
Yes. Each edition centres on a different Portuguese story and introduces a new azulejo.
Are the objects collectible?
Yes. Each object is chosen to sit alongside the previous editions and grow into a collection.
Which countries do you deliver to?
Bestillinger foretages online. Mulige leveringslande, fragtpris og ordrens samlede beløb vises ved checkout, før du bekræfter. Spørgsmål: hello@portugueseexperience.com.
How is the cheese transported?
In temperature-safe packaging designed to protect flavour and texture. Refrigerate on arrival.
Can I send the box as a gift?
Yes. Add a personal message during checkout — we'll include it in the delivery.
Can I include a personal message?
Yes, in the gift-message field on the product page or at checkout.
Is the box suitable for people under 18?
No. Every edition contains wine and is age-restricted. You must be of legal drinking age in your country.
How should I store the products?
Refrigerate the cheese, keep the wine upright and away from direct light. Full instructions arrive with the box.
What happens if my order arrives damaged?
Contact us within 48 hours with a photo. We will replace or refund the affected items as our returns policy allows.
Hvor lang tid tager leveringen?
Hver ordre har 2 hverdages klargøring efterfulgt af DPD-transport. Portugals fastland: DPD leverer hverdagen efter afhentning (ca. 3 hverdage i alt). Spanien: DPD leverer 48 timer efter afhentning plus de 2 hverdages klargøring. Andre destinationer: 2 hverdages klargøring plus DPD's transporttid for landet — skriv til hello@portugueseexperience.com for bekræftelse. Vejledende tider uden weekender og helligdage.
Indeholder én æske alle de viste vine og oste?
Nej. Hver æske indeholder én vin og én BOB-ost — dem, du vælger ved bestilling — sammen med azulejoen, det forseglede brev, gaveæsken, åbningsguiden og musik-QR-koden. De øvrige vine og oste på siden er valgmulighederne.
Klargøring og leveringstider
- Klargøring
- 2 hverdage til at klargøre din æske, før den overdrages til DPD
- Portugals fastland
- DPD: hverdagen efter afhentningSamlet estimat: ca. 3 hverdage
- Spanien
- DPD: 48 timer efter afhentningPlus de 2 hverdages klargøring
- Andre destinationer
- 2 hverdages klargøring + DPD's transporttid til din destination. Skriv til hello@portugueseexperience.com for at få den bekræftet før bestilling.
Vejledende tider, eksklusive weekender og helligdage. Mulige destinationer, fragt og totalbeløb vises ved checkout.
